Trend Report

Net Promoter Rankings, 2021 (Europe)

2021 NPS Results For 100 Brands From Banking, Auto And Home Insurance, And Auto Manufacturing In France, Germany, Italy, Spain, And UK

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Jun 2, 2022  

Summary

This report shares the 2021 Net Promoter Score℠ (NPS) and industry rankings for 100 brands in three industries operating across France, Germany, Italy, Spain, and the UK. The rankings show that Monzo (UK) has the highest NPS among banks; HUK-COBURG (Germany) leads auto and home insurers; and Toyota (UK) and Hyundai (UK) tie for the highest NPS among auto manufacturers.

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