Landscape Report

Now Tech: CX Strategy Consulting Services In Asia Pacific, Q3 2021

Forrester’s Overview Of 17 Customer Experience Strategy Consulting Service Providers In Asia Pacific

 and  three contributors
Aug 09, 2021

Summary

Customer experience (CX) professionals can engage CX strategy consulting service providers in Asia Pacific (APAC) to identify lucrative CX improvement opportunities, create a roadmap to capture those opportunities, and build sustainable infrastructure to power their transformation into a customer-obsessed organization. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, capability, geographic presence, and vertical market focus. CX pros should use this report to understand the value they can expect from a CX strategy consulting service provider in APAC and to select one based on size and functionality.

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