Landscape Report

Now Tech: Point-Of-Service Solutions, Q4 2021

Forrester’s Overview Of 30 Point-Of-Service Solutions Providers

October 5th, 2021
With contributors:
Fiona Swerdlow , George Lawrie , Gabrielle Raymond , Ashley Villarreal


You can use point-of-service (POS) solutions to streamline in-person customer engagement and clienteling, manage store inventory in real time, and enable store associates to fulfill orders from stores. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Retail leaders should use this report to understand the value they can expect from a point-of-service solutions provider and to select one based on size and functionality.

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