Landscape Report

Now Tech: Virtual Healthcare Platforms, Q1 2021

Forrester’s Overview Of 28 Virtual Healthcare Platform Providers

January 14th, 2021
With contributors:
Daniel Hong , Paul-Julien Giraud , Peter Harrison

Summary

Healthcare organizations (HCOs) can use virtual care (VC) to increase the capacity of existing clinical teams, improve clinical outcomes and lower medical spend for patients and members, and defend against new entrants and disruptors. But to realize these benefits, providers first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Healthcare leaders should use this report to understand the value they can expect from a virtual care provider and to select one based on size and functionality.

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