Best Practice Report

Opportunities And Risks Accompany The Use Of Employee Collaboration And Meeting Technology

Video, Audio, And Chat Just Got More Complicated For Enterprises

December 11th, 2020
With contributors:
Daniel Hong , Hailey Colin , Marissa Fritz , Rachel Birrell

Summary

Hundreds of millions of workers are on chats, video, and audio calls each day, with many working from home — this is the “new normal.” Application development and delivery (AD&D) leaders and their legal, information management, and security peers will find that many organizations are at risk and will be playing catch-up here. Read this report to understand the key issues of using and refining meeting and collaboration tools, including retention, security, and appropriate use.

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