Trends Report

Payment Software Market Insights, 2024

August 20th, 2024
With contributors:
Fiona Swerdlow , Taylor Hansen , Delilah Gonzalez

Summary

Our clients want to benchmark their payment software selection and adoption decisions against those of their peers. Forrester’s Software 1 Survey, 2023, asked software decision-makers from around the world detailed questions about their overall payment strategy. In this data-driven report, we highlight tech adoption, budgets, and the trend toward software-as-a-service (SaaS) models for payment solutions. Digital leaders can use this report to understand the current state and trajectory of the payment software market.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.