Report

Perk Up Your Loyalty Program

Continuous Improvement: The Customer Loyalty Playbook
June 4th, 2021
With Contributors:
Chahiti Asarpota
and Christine Turley

Summary

This report dives deep into program building blocks and benefits to help you construct a program that retains customers and is one in which your customers want to participate.

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.