Best Practice Report

Pick The Right Software Delivery Model For Your Organization’s Tech Management Solutions

July 22nd, 2020

Summary

Technology leaders often grapple with deciding which software delivery model to use. This struggle isn’t limited to business apps: It also applies to service desk, management tools, and monitoring. This research outlines the basics of on-premises and cloud-based delivery to help with this decision. Software with on-premises delivery is generally full-featured and customizable but difficult to support, which can lead to slow upgrades; software-as-a-service (SaaS) delivery generally involves less support and offers rapid access to new features, but it has fewer features and makes it harder to meet stringent compliance regulations. Company policies may limit your options, but technology leaders should make decisions on an app-by-app basis. And consider a licensing model based on consumption or subscription, as these aren’t solely tied to the delivery model and can have a huge impact on your costs. If you have questions or want to discuss the options for a specific product, please schedule an inquiry.

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