Today’s kinetic pace of technology change challenges both workers and your organization: It’s hard for employees to adapt effectively and quickly, which creates frictions that undermine your technology deployments. That’s evident even though several in-progress technology shifts haven’t hit a majority of workers yet. You can’t predict every change on the horizon, which technologies will win, or which vendors will prevail. But what you can and must do is to prepare your employees to adapt. Forrester’s technology change quotient (TCQ) benchmarks your workforce’s readiness, identifies gaps, and helps you prepare a plan to make your employees adaptive, resilient, and productive when you deploy new technologies.