Best Practice Report

Rethink Supply Chain Risk And Strategy In An Uncertain World

February 3rd, 2021
With contributors:


Delivering a differentiated customer experience (CX) relies on the integrity and resilience of your supply chain. In the face of mounting risks, global uncertainty, and changing preferences and expectations of customers, partners and investors, supply chains must be able to better anticipate risk, recover from unplanned disruption, and pivot to seize new opportunities. This report shows CIOs and supply chain leaders how to build an effective supply chain risk management strategy by balancing just-in-time efficiency with just-in-case resilience.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.