Best Practice Report

Rethink The Skills It Takes To Manage Content In The Cloud

Your ECM Program Team Must Adapt To Take Full Advantage Of Cloud Content Platforms

January 4th, 2023
With contributors:
Glenn O'Donnell , Chris Langlois , Diane Lynch


Cloud content platforms continue to dominate the broader enterprise content management (ECM) market. Program teams have had to adapt — managing content in the cloud requires new skills. This report outlines the skills and roles that are in increased demand as well as those for which demand has decreased. It also provides recommendations for continuous skills improvement.

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