Role Profile: Head Of Knowledge Management

October 13th, 2022

With contributors:

Lauren Nelson , Glenn O'Donnell , Chris Langlois , Diane Lynch

Summary

This role profile provides a job description and competencies for the head of knowledge management role, which ensures a stable transfer and retention of company knowledge and practices. The successful candidate understands the balance of people and collaboration with process and technology. This report details the skills, background, and responsibilities for a reemerging role that will have an immense impact on your organization and its future.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.