Trends Report

Six Common Pitfalls On Hong Kong Mobile Banking Apps And How To Fix Them

Learn From Industry Best Practices How To Avoid These Mistakes

August 28th, 2019
With contributors:
Frederic Giron , Riccardo Pasto , Benjamin Ensor , Arnav Gupta , Nancy Lin , Han Bao , Bill Nagel


Forrester recently concluded its Forrester Wave™ evaluation of mobile banking apps in Hong Kong, which assessed the functionality and user experience (UX) of the mobile banking apps of five large banks in Hong Kong. Read this report to discover the common functionality mistakes Hong Kong banks make and the lessons that banks' digital strategy professionals and their teams can learn from mobile banking good practices in Hong Kong and the rest of the world.

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