Trends Report

Six Trends Reshape The Content Capture Market

Increasing Digitization, Big Data, And Analytics Have The Potential To Lower The Capture Administrative Burden

September 5th, 2014
With contributors:
Elizabeth Cullen , Alex Cullen , Deepti Datta

Summary

Today most enterprises rely on inbound content capture technology designed for paper and fax and aligned specifically with a line of business. But now the BT agenda is clear: Help fully digitize the business to win an increasingly digital customer. Enterprise architects must review their approach to document capture. Two primary forces will shape this review: 1) A higher percentage of content coming in will be digital and have a wide range of formats, with potential to add more value to the business; and 2) new providers and technologies are appearing and must be part of the conversation. Enterprise architects must be aware of six trends that will shape the formation of a more cohesive vision for inbound content, one that we have named "digital content transformation."

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