Trends Report

SME Banking Will Progress From Walled Gardens To Marketplaces

January 17th, 2020


Banks can’t rely on high switching costs to hold onto small- and medium-sized enterprise (SME) clients much longer. Opening SME financial services will remake the entire value chain. Don’t try to become a platform for SME services just because it sounds cool. Most banks will either build marketplaces or deliver services; some will do both.

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