Best Practice Report

The B2C CMO’s Environmental Sustainability Blueprint

Master Modern Marketing And Embrace Green Transformation

October 11th, 2022
With contributors:
Martin Gill , Stephanie Balaouras , Mike Proulx , Dipanjan Chatterjee , Jay Pattisall , Mary Beth Kemp , Victoria Manes , Melissa Chaudet , James DeNeill , Luca Lo Scavo

Summary

The majority of consumers don’t trust brands’ efforts to protect the environment. CEOs — especially in Europe — see climate change as a top disruptive risk and are mandating their CMOs to transform environmental sustainability into a competitive advantage. Some firms are born green; others have started on their sustainability journey; many more struggle to make the business case stack up, have greenwashed their efforts, or are ignoring the issue altogether. CMOs at B2C brands that have committed to becoming sustainable: This report helps you build a green marketing blueprint to champion your firm’s efforts and build consumer trust.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.