Best Practice Report

The Buyer’s Guide To UCaaS, 2024

Deciphering UCaaS Licensing

March 22nd, 2024
With contributors:
Glenn O'Donnell , Paige Ludl , Kara Hartig

Summary

The market for unified communications as a service (UCaaS) is crowded and diverse. Customer requirements also vary based on business models, size, and geographic reach. This report is a guide to matching the right solutions to your unique circumstances.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.