Trends Report

The Five Key Trends That Will Shape Your 2022 To 2023 Content Services Strategy

Cloud Content Platforms Are Essential To Anywhere Work

September 8th, 2022
With contributors:
Glenn O'Donnell , Heidi Shey , Julie Mohr , Chris Langlois , Peggy Dostie


Enterprise content management has evolved into a core component of a digital workplace strategy, as anywhere work becomes a permanent fixture even in the post-pandemic future. Forrester identified five key trends to help you navigate your content management challenges. Cloud-based content services now dominate the market, but technology alone is insufficient. Content, collaboration, and automation roadmaps must put employee experience at the center.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.