Trends Report

The Five Key Trends That Will Shape Your 2022 To 2023 Content Services Strategy

Cloud Content Platforms Are Essential To Anywhere Work

September 8th, 2022
Cheryl McKinnon, Principal Analyst
Cheryl McKinnon Principal Analyst
With contributors:
Glenn O'Donnell , Heidi Shey , Julie Mohr , Chris Langlois , Peggy Dostie

Summary

Enterprise content management has evolved into a core component of a digital workplace strategy, as anywhere work becomes a permanent fixture even in the post-pandemic future. Forrester identified five key trends to help you navigate your content management challenges. Cloud-based content services now dominate the market, but technology alone is insufficient. Content, collaboration, and automation roadmaps must put employee experience at the center.

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