Trends Report

The Five Key Trends That Will Shape Your 2022 To 2023 Content Services Strategy

Cloud Content Platforms Are Essential To Anywhere Work

September 8th, 2022
With contributors:
Glenn O'Donnell , Heidi Shey , Julie Mohr , Chris Langlois , Peggy Dostie

Summary

Enterprise content management has evolved into a core component of a digital workplace strategy, as anywhere work becomes a permanent fixture even in the post-pandemic future. Forrester identified five key trends to help you navigate your content management challenges. Cloud-based content services now dominate the market, but technology alone is insufficient. Content, collaboration, and automation roadmaps must put employee experience at the center.

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