Summary
Corporate banking portals are a major aspect of banks’ offerings to corporate customers, whose expectations have increased, prompting a need for additional capabilities to enhance transactions and services. To optimize customer experiences, banks must offer useful functionality and great UX in onboarding and account management; login, security, and access management; dashboard; liquidity management; accounts payable management; receivables and virtual account management; trade and supply chain financing; and help and support. This assessment helps corporate banks gauge the quality of their online banking experience and recommends actions they can take to improve it.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.