Pushpa Marwal,

Pushpa Marwal

Analyst

Pushpa is an analyst in Forrester's financial services practice. Her research focuses on advanced digital engagement channels across retail banking, corporate banking, and payments while tracking evolving customer behaviors and expectations. Pushpa helps digital leaders at financial firms with designing and developing digital banking products that drive customer adoption and engagement. She is also interested in India’s rapidly evolving financial ecosystem and the resulting opportunities and risks for traditional financial institutions and new entrants.

Research Coverage

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

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November 20th, 2024 2:00 PM - 2:40 PM Webinar

Predictions 2025: Payments

Join Forrester experts and your peers for an interactive presentation that will dive deeper into Forrester’s 2025 Predictions for Payments.Key takeaways: Understand the changing technology, consumer, and market dynamics in store in 2025. Uncover new insights based on Forrester’s research and expert analysis. Prepare your team and your organization for what’s ahead.Target audience level: all levels