Best Practice Report

The Forrester Guide To Technical Debt

The Burden And Easement Of Technical Debt

April 27th, 2022
AB
Andrew Bartels

Summary

Future fit organizations move fast and creatively while also being resilient. However, our “old stuff” makes it challenging to sustain this reality. Technology executives face the ongoing issue of technical debt in areas such as legacy custom apps, core enterprise apps, and devices and computing infrastructure. Addressing this debt isn’t easy, as it spans across the entire organization. Not only is it difficult to rate the urgency, but it can also be a struggle to determine when to allocate the resources on fixing/upgrading versus when to focus on new capabilities. This report helps technology executives define and manage technical debt in a more systematic way.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.