Best Practice Report

The Forrester Guide To Technical Debt

The Burden And Easement Of Technical Debt

April 27th, 2022
Liz Herbert, VP, Principal Analyst
Liz Herbert VP, Principal Analyst
Charles Betz, VP, Research Director
Charles Betz VP, Research Director
Andrew Bartels, null
Andrew Bartels
With contributors:
Linda Ivy-Rosser , Lauren Nelson , Christopher Condo , Lee Sustar , Brian Hopkins , Kara Wilson , Madison Bakalar

Summary

Future fit organizations move fast and creatively while also being resilient. However, our “old stuff” makes it challenging to sustain this reality. Technology executives face the ongoing issue of technical debt in areas such as legacy custom apps, core enterprise apps, and devices and computing infrastructure. Addressing this debt isn’t easy, as it spans across the entire organization. Not only is it difficult to rate the urgency, but it can also be a struggle to determine when to allocate the resources on fixing/upgrading versus when to focus on new capabilities. This report helps technology executives define and manage technical debt in a more systematic way.

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