Summary
The rapid evolution of cloud, agile, and DevOps and the increasing focus on employee experience (EX) are disrupting traditional IT operating models globally. Traditional team silos in areas like compute, storage, networking, and middleware struggle to meet market demands for innovation and employees’ preferences for collaborative and responsive work environments. Technology leaders must adopt product-centric thinking in IT platform management to enhance service delivery. This report explores the challenges IT faces and the viable solution that platform engineering offers.
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