Tech Tide Report

The Forrester Tech Tide™: Process Automation, Q1 2023

Seventeen Technologies Underpin Process Automation

January 11th, 2023


Process automation has become a critical competency and now requires an end-to-end focus that encompasses 17 process tools and platform categories. Previously, enterprises could dedicate these categories to meet specific data integration, infrastructure orchestration, or line-of-business needs. But to promote an automation-first culture, they must evolve an organizationwide process automation approach that weaves the categories together and includes culture and innovation partners.

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