The Forrester Technology Change Quotient (TCQ) Assessment

Organizations constantly invest in new technology tools for the workforce. In recent years, leaders have invested in hardware, software, services, and even AI to help employees become more productive, creative, and effective in their jobs. But many employees — particularly nontechnical employees (those who work outside of IT, software engineering, data analytics, or other technical roles) — aren’t prepared to embrace new technologies when they arrive on the scene. This decision tool can help. Field our survey to employees (teams or entire organizations) to gauge their readiness to adapt to today’s rapid pace of technology change. Compare their results with leaders’ perceptions of their readiness. You can then invest in systems of change management and learning to close the gaps.