Wave Report

The Forrester Wave™: Customer Experience Platforms For Healthcare, Q3 2024

The Eight Providers That Matter Most And How They Stack Up

 and  three contributors
Sep 23, 2024

Summary

In our 33-criterion evaluation of customer experience (CX) platforms for healthcare providers, we identified the most significant ones and researched, analyzed, and scored them. This report shows how each provider measures up and helps CX and digital business and strategy professionals select the right one for their needs.

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