Wave Report

The Forrester Wave™: Robotic Process Automation Services, Q2 2022

The 15 Providers That Matter Most And How They Stack Up

June 2nd, 2022
With contributors:
Glenn O'Donnell , Ashutosh Sharma , Min Say , Bill Nagel


In our 17-criterion evaluation of robotic process automation (RPA) service providers, we identified the 15 most significant ones — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM, EY, Genpact, HCL Technologies, Hexaware Technologies, IBM, Infosys, KPMG, PwC, and Tata Consultancy Services (TCS) — and researched, analyzed, and scored them. This report shows how each provider measures up and helps technology professionals select the right one for their needs.

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