Leslie’s research focuses on the themes of process automation, low-code application development, and automation-fueled digital transformation. His research helps CIOs and technology leaders prepare for the disruptive effects and opportunities ensuing from the advent of hybrid man-machine workforces, automation technologies, and the evolving nature of work.
In our 20-criterion evaluation of Microsoft Business Applications Services providers, we identified the 15 most significant ones and researched, analyzed, and scored them.
AD&D professionals should use this report to understand the value they can expect from an RPA provider and select one based on size and functionality.
To help technology leaders evaluate their preparedness to drive intelligent automation throughout the enterprise, this report provides a framework that uses 20 criteria to determine an organization’s maturity level — beginner, intermediate, or advanced.
Applications have long been the core building block of the enterprise tech landscape — but change has quietly snuck up on us. A collection of diverse yet coevolving automation technologies such as robotic process automation (RPA), low-code tools, native i
Customer experience's (CX) goal of "humanizing" experiences might seem far removed from automation's focus on removing humans from business processes. But the pandemic-induced push to serve customers online has brought these two forces together, and firms
In our 21-criterion evaluation of midsize robotic process automation (RPA) service providers, we identified the 12 most significant ones — Accelirate, Agilify, Coforge, Digital Workforce, EXL, Hexaware, ITC Infotech, NTT DATA, PK, Reveal Group, Virtusa, a
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