Wave Report

The Forrester Wave™: Social Suites, Q3 2021

The Nine Providers That Matter Most And How They Stack Up

August 9th, 2021
Sarah Dawson, null
Sarah Dawson
With contributors:
Emily Collins , Chahiti Asarpota , Christine Turley , Diane Lynch


In our 36-criterion evaluation of Social Suites providers, we identified the nine most significant ones — Facelift, Falcon.io, Hootsuite, Khoros, Meltwater, Reputation, Socialbakers, Sprinklr, and Sprout Social — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2C marketers select the right one for their needs.

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