Vision Report

The Future Of Fintech: Emerging Opportunities For TradFIs

Execs And Leaders At TradFIs Face A Rare Opportunity To Reinvent Key Parts Of Their Business

February 16th, 2024

Summary

Traditional financial institutions (TradFIs) have spent the last decade playing various roles in the fintech space — including partners, customers, acquirers, and (less frequently than many predicted) victims of fintechs’ success. Now fintech companies themselves face existential threats, forcing changes in how they operate. What are TradFIs doing in this shifting environment, and (more importantly) what should they do? Technology and business leaders at TradFIs can use this report to understand how these shifts will affect their own firms, and what they should do to take advantage of emerging opportunities.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.