Vision Report

The Future Of Work Requires A Better Collaboration Model

Take The Doughnut Model Of Collaboration’s Four Steps

July 17th, 2023
With contributors:
James McQuivey, PhD , Shynise McElveen , Demi Starks


Despite being a daily activity for most employees, collaboration is taken for granted. It’s also getting harder to do effectively, and new technologies will soon disrupt it further. We interviewed leaders at 30 organizations and surveyed 811 employees to understand the changing nature of collaboration and how hybrid work, AI, and human factors are converging to create a new collaboration paradigm. This report will help you identify and diagnose collaboration challenges in your organization and offer you a framework for building a better strategy based on the doughnut economics of collaboration.

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This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.