Summary
US consumers today complete a double-digit percentage of banking activities on their mobile devices. As mobile technologies advance, so will banking capabilities. Ultimately, consumers will feel as if they have personal digital banking assistants who act on their behalf, transferring funds, paying bills, or making other transactions to improve customer outcomes. The accompanying PDF provides a closer look at the impact emerging technologies will have on the banking industry in the next decade. This report is part of a series on mCommerce in 2030 across multiple industries.
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