Trend Report

The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Healthcare And Wellness

Jeff Becker
Julie Ask
Daniel Hong
Oct 17, 2019

Summary

Emerging technology will revolutionize on-demand, affordable healthcare at scale. The availability of healthcare services on demand via mobile devices, such as video conferencing, text-based chat services, and remote monitoring, in consumers’ moment of need will drive healthcare mCommerce. Emerging technologies will improve healthcare experiences and enable them with better, more extensive healthcare data — with the patient’s permission, of course. Emerging technologies will drive higher usage of healthcare when needed and help lower the total cost of care; for example, a patient’s Apple Watch may indicate that they are in tachycardia, while HealthKit could then make the connection to a virtual care visit automatically rather than putting the onus on the patient to seek care. Sensor evolution will enable more frequent and event-based data collection; Proteus Digital Health already tracks compliance with medication programs via sensors embedded in tablets.

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