Landscape Report

The Loyalty Technology Solutions Landscape, Q4 2022

Forrester’s Overview Of 38 Vendors

December 7th, 2022
With contributors:
Emily Collins , Caroline Provost , Benjamin Nagle , Christine Turley


You can use loyalty technology solutions to manage and execute loyalty programs and campaigns, measure transactional and emotional loyalty, and support loyalty initiatives across the entire customer lifecycle. But to realize these benefits, you’ll first have to select from a diverse set of vendors that varies by size, type of offering, geography, and use case differentiation. B2C marketers should use this report to understand the value they can expect from a loyalty technology solutions vendor, learn how vendors differ, and select one based on size and market focus.

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