Best Practice Report

The Path To The Automation Fabric

How Intelligent Automation And Hyperautomation Fall Short

May 4th, 2022
With contributors:
Glenn O'Donnell , Bernhard Schaffrik , Leslie Joseph , John Bratincevic , Rob Koplowitz , Audrey Lynch , Christine Turley


Enterprises have been pushed to rapidly automate and become savvy in process improvement platforms, methods, and service options. To help, this report tracks their progression through three stages: the early tactical period; the pandemic-driven automation phase; and the new direction toward the automation fabric, which supports the hybrid world of human and digital workers and offers unprecedented transformative opportunities.

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