Best Practice Report

The Path To The Automation Fabric

How Intelligent Automation And Hyperautomation Fall Short

May 4th, 2022
With contributors:
Bernhard Schaffrik , Leslie Joseph , John Bratincevic , Glenn O'Donnell , Rob Koplowitz , Audrey Lynch , Christine Turley

Summary

Enterprises have been pushed to rapidly automate and become savvy in process improvement platforms, methods, and service options. To help, this report tracks their progression through three stages: the early tactical period; the pandemic-driven automation phase; and the new direction toward the automation fabric, which supports the hybrid world of human and digital workers and offers unprecedented transformative opportunities.

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