Landscape Report

The Robotic Process Automation Services Landscape, Q2 2023

Forrester’s Overview Of 24 Providers

May 25th, 2023
Leslie Joseph, Principal Analyst
Leslie Joseph Principal Analyst
With contributors:
Glenn O'Donnell , Min Say , Bill Nagel

Summary

You can use robotic process automation (RPA) services to help establish effective structure, strategy, and standards for RPA; scale your digital workforce; and optimize value throughout the lifecycle of your automation portfolio. But to realize these benefits, you’ll first have to select from a diverse set of providers that vary by size, type of offering, geography, and business scenario differentiation. Technology leaders should use this report to understand the value they can expect from an RPA service provider, learn how providers differ, and investigate options based on size and market focus.

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