Trends Report

The Six Platform Business Models Within Financial Services

Use Forrester’s Model To Understand Your Firm’s Options

August 6th, 2021
With contributors:
Oliwia Berdak , Jost Hoppermann , Corrado Loreto , Sam Bartlett


Platform business models can take different forms, and a firm can use them for different purposes, depending on its strategy. A platform-based approach means moving from a business based on control to a business based on influence and reciprocity — so choosing the right strategy is crucial when building a future fit technology strategy. Forrester identifies six common approaches when using platform business models in financial services. It’s not just about building your own platform — use this report to understand the choices you have and deploy the right platform tactics for the situation.

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