Summary
Adaptiveness and CX improvements are key business priorities for firms in Indonesia in 2021, and cybersecurity will be crucial to safeguarding these priorities. Indonesia is in the early stages of its cybersecurity transformation and lags behind in adopting Zero Trust. Indonesia needs to discard old notions of security, embrace Zero Trust, and learn lessons from global peers. To be successful, CIOs and security leaders in Indonesia must assess, plan, and act their journey toward a high-performance, customer-obsessed security organization.
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