Summary
The landscape of digital retail payments in Asia Pacific (APAC) is experiencing substantial expansion and rapid advances in technology. This report uses findings from Forrester’s Consumer Asia Pacific Surveys, 2023 and 2024 to provide critical insights to digital payment strategy professionals at banks, fintech firms, and merchants. It delves into the dynamics of the digital payments sector, spotlighting the opportunities and challenges in six prominent APAC geographies: Australia, metro China, Hong Kong, Singapore, Malaysia, and Indonesia.
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