Summary
This report highlights the findings from our 2024 high-performance IT survey, with insights from nearly 1,250 business and technology decision-makers at global organizations. The data is clear: High-performance IT shops deliver stronger customer loyalty, engagements, and referrals; better business outcomes; and growth far ahead of their industry peers. Read this report to understand high-performance IT’s current impact on business performance, the tactics that leaders are employing to implement its three guiding principles, and the keys to organizational structure and leadership that will unlock this next tier of business performance.
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