Data Overview Report

The State Of High-Performance IT, 2024

Technology Leaders Deliver Significantly Stronger Business Outcomes With High-Performance IT

September 5th, 2024
Chuck Gahun, Principal Analyst
Chuck Gahun Principal Analyst
Ted Schadler, VP, Principal Analyst
Ted Schadler VP, Principal Analyst
Fiona Mark, Principal Analyst
Fiona Mark Principal Analyst
Manuel Geitz, Principal Analyst
Manuel Geitz Principal Analyst
With contributors:
Stephanie Balaouras , Frederic Giron , Elizabeth Cullen , Matthew Guarini , Hannah Murphy

This report highlights the findings from our 2024 high-performance IT survey, with insights from nearly 1,250 business and technology decision-makers at global organizations. The data is clear: High-performance IT shops deliver stronger customer loyalty, engagements, and referrals; better business outcomes; and growth far ahead of their industry peers. Read this report to understand high-performance IT’s current impact on business performance, the tactics that leaders are employing to implement its three guiding principles, and the keys to organizational structure and leadership that will unlock this next tier of business performance.

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