Data Overview Report

The State Of Process Intelligence, 2024

Process Intelligence Tools Are Proliferating

 and  three contributors
Jan 08, 2025

Summary

Organizations are increasingly adopting process intelligence tools to improve their processes, with many using federated models and centralized centers of excellence for efficiency. They show a preference for embedded offerings, due to their lower costs and better integration with automation tools. However, skill shortages and resistance to breaking down organizational silos remain significant challenges. We analyzed data from Forrester’s Automation Survey, 2024, to help technology leaders understand the current state of process intelligence tools.

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