Trends Report

The State Of Unified Communications As A Service, 2022

Improve Remote Collaboration With UCaaS

August 19th, 2022
With contributors:
Glenn O'Donnell , Ian Jacobs , Max Ball , Chris Langlois , Diane Lynch


Unified communications as a service (UCaaS) is the future of enterprise collaboration; however, you’ll need to account for a few market peculiarities when building your own UCaaS strategy. This report covers key nuances, including the advantages of such a strategy, which systems it will replace, how go-to-market is changing, and the best way to handle today’s existing gaps.

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