Best Practice Report

The Tech Exec’s Guide To Business Capability Views

Use Forrester’s Business Capability Framework To Drive Strategic Alignment

May 15th, 2024
With contributors:
Frederic Giron , Chiara Bragato , Bill Nagel


In today’s rapidly evolving business landscape, technology executives and business architects play crucial roles in aligning investments with organizational objectives and supporting strategic success. A mature and flexible business capability framework helps them effectively navigate this complex environment. Organizations can use this framework to foster collaboration, identify opportunities for innovation, and ensure that initiatives deliver tangible value to the organization. This report explores the importance of developing a dynamic and stakeholder-focused set of business capability views that enable meaningful discussions, build credibility, and inform better investment decisions.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.