Summary
A modern technology strategy must have the customer at its core. However, the proliferation of new technologies can make it challenging to zero in on the tools that will enable customer obsession. Executives must identify the potential of emerging technologies for the future fitness of their tech strategies — and ultimately the customer obsession of their companies. This report is a primer on the top new tech in seven categories: human experience, business automation and robotics, enterprise risk management, artificial intelligence, new computing architectures, next-generation communications, and Zero Trust security.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).