Trends Report

Three Scenarios That Illustrate The Future Of Autonomous Finance

January 6th, 2020


Forrester defines autonomous finance as algorithm-driven services that make financial decisions or take action on a customer’s behalf: These will have many use cases, so Forrester has developed three sample scenarios. Autonomous finance services will help people and small business owners around the world better manage their money by automatically providing microfinancing or automatic savings based on factors like economic conditions, the seasons, and available cash. Other autonomous finance services will help people automatically pay for routine goods like groceries. As the data models, algorithms, and other technologies advance, autonomous finance will start to offer a full suite of money management services that customers can monitor or allow to work on “auto pilot” as they see fit.

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