Optimize Self-Triage Tools To Help Consumers Today And Beyond COVID-19

May 8th, 2020


Consumers have been pushed to use self-triage tools before they receive care, but Forrester’s data shows a lack of consumer confidence in the accuracy of their recommendations.

Want to read the full report?

This report is available for individual purchase ($1495).

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.