Transform Revenue Cycle Management With A Shared Vision To Build Value

Healthcare organizations (HCOs) are under immense pressure to create cost efficiencies in revenue cycle management (RCM) processes, but they don’t want to compromise customer experience or value-based care (VBC). Vendors are creating offerings to address the financial strain with front-end, midcycle, and back-end solutions but are struggling to streamline the RCM process because of workforce shortages, disjointed workflows, and data fragmentation. IT, finance, and RCM leaders should follow the recommendations on collaboration in this report to optimize vendor value without compromising the customer experience or VBC.