Trends Report

Understand The Context Of eDiscovery Tools For Your Enterprise

Part 1: Align Technology Decisions To Use Cases And Pain Points

November 15th, 2013
With contributors:
Leslie Owens , Emily Jedinak

Summary

eDiscovery is a complex set of processes, challenging IT leaders to work with their legal and business peers to make decisions that have significant cost and risk implications. Finding, collecting, processing, reviewing, analyzing, and producing electronic information that could serve as evidence is more expensive and time-consuming when poor information management practices proliferate. 2013 is the year that eDiscovery jumps on to IT's planning and budget radar. eDiscovery is becoming operationalized in many large, litigation-prone industries and enterprise architects now put the needs of legal and compliance officers into their planning cycles. However, eDiscovery is not one single market and few software providers can fulfill all of an organization's requirements.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.