Best Practice Report

Use Data From The Industrial Internet Of Things To Deliver Customer-Centric Business Models

A Great Physical Product Is No Longer Enough, So Manufacturers Are Turning To IoT To Build New Connections With Their Customers

April 17th, 2024
With contributors:
Pascal Matzke , Hannah Jachim , Rachel Birrell


There are many advantages to turning a machine into a connected machine using internet-of-things sensors, edge or cloud computing, wired or wireless connectivity, and even AI and machine learning. From providing visibility into what a distant machine is doing to delivering equipment-as-a-service business models, many of the enabling technologies are similar. This report helps business and technology leaders understand how different connected-machine use cases change product manufacturers, their customers, and their broader partner ecosystems.

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