Report

Use Of Mobile Notifications And Emerging Technology In Banking

Takeaways From Forrester’s Global Emerging Technology Survey: Banking
October 6th, 2021
With Contributors:
Alessia Stewart
and Christiana Lano

Summary

Our analysis shows that while banking executives recognize the potential impact of emerging technologies and notifications, many lack the talent, data, and metrics to design notifications that truly harness context to elevate a customer’s experience.

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